What is MySoapBox
MySoapBox is a survey panel owned by Interviewing Service of America. It bills itself as a community for people who want to share opinions via surveys and be rewarded for their time. Unlike some sites that mix in games or offers, MySoapBox is primarily focused on traditional survey work.
The platform has been around for years and claims to partner with real market research clients who value thoughtful, honest responses. Over time, it has gained both long-time users and critics.
How MySoapBox Works
Here’s how the panel generally functions from starting to earning:
- Sign Up
- Create a free account on the MySoapBox website.
- Fill out a demographic profile to help get matched to relevant surveys.
- Receive Survey Invitations
- Surveys come via email or appear on your dashboard.
- Not all users receive the same volume — frequency depends on your profile.
- Take Surveys
- Complete surveys to earn points.
- Some users report being disqualified after lengthy surveys.
- Completed surveys may undergo a quality check; points can be reversed later if there are issues.
- Redeem Your Points
- You use earned points to claim gift cards.
- There is no clear or consistent cash-out option — most users redeem via retailer e-certificates.
- The processing time for redemptions is widely reported to be slow or problematic in some cases.
Comparisons
Here’s how MySoapBox stacks up versus other survey panels:
| Feature | MySoapBox | Ipsos iSay | Swagbucks |
|---|---|---|---|
| Survey Type | Surveys only | Surveys only | Surveys, tasks, offers |
| Reliability of Payout | Mixed, many complaints | High | Very high |
| Redemption Options | Gift cards only (mostly) | Gift cards, PayPal | Many options: PayPal, gift cards, crypto |
| Survey Volume | Variable, depends on profile | Moderate, more consistent | High |
| Trust / Reputation | Questionable user feedback | Very trusted | Very trusted |
If you want to compare MySoapBox to a more respected, stable survey panel, check out our Ipsos iSay Review
How Much Can You Make
Based on user-reported experiences, earnings on MySoapBox tend to be low and irregular.
Estimated Monthly Earnings
| User Type | Survey Volume | Estimated Value |
|---|---|---|
| Occasional Taker | 5–10 surveys / month | $3–$8 worth of gift cards |
| Moderate Member | 10–20 surveys | $8–$20 equivalent |
| High Effort/User | 20+ surveys | $20–$40+ (rare and inconsistent) |
Common Survey Pay Rates
| Survey Length | Points or Reward Behavior |
|---|---|
| Short (< 10 min) | Low points, frequent disqualifications |
| Medium (10–20 min) | Moderate points but possible rejections or reversals |
| Long (20+ min) | Higher points but higher risk of not being credited properly |
Because of MySoapBox’s reported quality checks and credit reversals, earnings are less predictable than more reputable panels.
Sign-Up Bonus
According to some user-feedback and panel-information sources, MySoapBox offers a small sign-up bonus (around $2) when you first join. This helps you start accumulating points early, but it’s not a large incentive compared to many GPT or survey-offer sites.
If you’re focused on platforms with generous sign-up deals, you may prefer a site like what we cover in our FreeCash Review.
Legit or Scam?
MySoapBox is not clearly a scam, but it’s far from ideal. There are many red flags, mixed with some legitimacy.
Legitimate Aspects
- It’s been around for many years.
- Operated by a real market-research company.
- Has paid out gift cards to some users.
Major Concerns
- Many users on Trustpilot and Sitejabber report not receiving their redemptions.
- Survey credits are sometimes removed after “quality checks” long after completion.
- Customer support is often unresponsive, based on user reviews.
- Some gift card redemptions reportedly never arrive even weeks after requesting.
- According to Scam Detector, the site has a medium-risk trust profile.
Given these concerns, many users treat MySoapBox as a very risky survey option — use it only if you are okay with the chance of not redeeming fully.
If you want a safer, more reliable survey site, you may want to check out our Prime Opinion Review.
Overall Rating
Ease of Use: ★★★★☆ (4/5)
Earning Potential: ★★★★☆ (4/5)
Payment Reliability: ★★★★☆ (4/5)
Survey Quality: ★★★★★ (5/5)
Overall: ★★★★⯨ (4.4/5)
What We Like
- Simple, survey-only platform (no distracting offers)
- Long-standing presence in the survey space
- Some users do report completing cashouts and receiving gift cards
- Low barrier to entry — sign-up is straightforward
What Could Be Better
- Very poor payout reliability according to many reviews
- Frequent quality checks that remove earned credits
- Slow or no response from customer support
- Limited redemption options (mostly gift cards)
- Inconsistent survey availability
Final Verdict
MySoapBox is a very risky survey panel. While it has been around for a long time and technically functions as a legitimate survey provider, the user complaints about payout and credit reversal are significant.
If you’re only doing this for fun or don’t mind losing some time, you could give it a try. But if you want reliable earnings and on-time redemptions, you’re probably better off using more reputable platforms.
To maximize your earning strategy, consider combining MySoapBox with high-quality panels like those in our Swagbucks Review or Branded Surveys Review
FAQs
Why do I sometimes complete a survey and not get the points?
There are reports that MySoapBox removes points after completing a survey, especially when it claims to do post-survey quality checks.
How long does it take to get rewards?
Some users say it takes weeks; others claim they never received their redemption. Delays are common.
What types of rewards are offered?
Mainly retailer gift cards. Cash redemption via PayPal is not clearly supported or reliable.
Is MySoapBox available everywhere?
It is available for many users, but availability and reward options may depend on your country or region.
How do I contact MySoapBox?
Based on customer reports, the phone number is (818) 989-1044, and their support email is [email protected]
Does MySoapBox have a mobile app?
MySoapBox does not offer a dedicated mobile app. Surveys are completed through the website, which is mobile-friendly but not as streamlined as native app-based survey panels.
Can I have multiple accounts?
No. MySoapBox only allows one account per person and one account per household. Multiple accounts may lead to suspension or removal of points during their quality checks.
Why do I get disqualified from so many surveys?
Disqualifications typically occur when your demographic profile doesn’t fit the target group or your answers don’t match the requirements for the study. This is common across survey panels, but MySoapBox users often report higher disqualification rates than average.
How long does it take to reach a redemption?
Reaching the minimum redemption can take several weeks depending on survey availability and qualification rates. Since survey volume is inconsistent, some users reach rewards quickly while others struggle to accumulate enough points.
Recommended Next Steps
- Sign up for MySoapBox only if you are fine with potential payout risks.
- Complete your profile in full — this could help qualify you for more surveys.
- Track how many surveys you actually complete vs. how many pay out to see if it’s worth your time.
- Redeem small rewards periodically rather than waiting for very large redemptions.
- Use another survey platform in parallel (like in our Prime Opinion Review) to ensure you have consistent earning options.
- Reach out to support immediately when you cash out to document your request and increase your chance of resolution.